Service Center

Service Center


Mattress Coupon Guy's service center provides detailed service information for each manufacturer that helps make the purchase process simpler.


White Glove Mattress Delivery Service

Dealing with the unpacking and setup of a new mattress may be easy for some but for many people the process can be difficult and even frustrating. White Glove Delivery service provides a team of two professionals to bring the mattress to your home and completely set it up in the room of your choice.


You should take into account the size of the mattress and the location of the room you selected for placement of the new mattress. If the room is upstairs, consider the physical requirements to move the mattress up the stairs. Taking apart and setting up bed frames can present challenges better left to someone who confronts them every day. Missing dowels, pre-threaded holes that don’t line up or are stripped, missing hardware, or the need for special tools can make what sounds like a simple process a bit of a headache.

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Once you order your mattress you can expect white glove delivery takes about 10 to 15 business days. The white glove service providers are typically subcontractors and an agent of the subcontracting company will call you 48 hours after you place your order. If you do not hear from them within three days, you should contact customer service and make sure everything is in order.

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Most of the mattress coupons we offer are from companies that guarantee your satisfaction with their mattress (see Dreamcloud Guarantee for example). The overwhelming majority of customers are satisfied with their mattress products and it is rare that a customer exercises the guarantee. You should know that white glove service fees are typically not refunded should you exercise your guarantee and return the mattress.


Reviews

I stupidly entered the wrong delivery address and these guys guided me to the right place to fix the issue.  Thanks!

Kate

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